Fix: Events & Logs Not Appearing in Dashboard

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Fixing locked local SQLite databases and clearing stuck event queues.

Sentinel Operations Team
4 min read
Updated August 28, 2026
v3.2

If the endpoint shows as "Online" with active heartbeats, but application logs or USB logs are missing from the dashboard, the local SQLite database may be locked by a third-party antivirus scanner.

Tip

Add Antivirus Folder Exclusion

Add `C:\ProgramData\Sentinel\` to your corporate antivirus real-time scan exclusion list to prevent file locking on `events.db`.
Tags:#Missing Data#SQLite Lock#AGENT-1003#Event Queue

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